| Team Units
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IT Support
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About IT Support
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Address
SDE Computer Complex
School of Design and Environment
National University of Singapore
4 Architecture Drive
SDE1 #04-01
Singapore 117566 |
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Operating Hour
Room |
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Staff Computing Suite [weekdays] |
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[weekdays] |
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[saturdays] |
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[Saturdays] |
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[Sunday & Public Holiday] |
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Student Cluster
(Term Time)
[weekdays] |
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[weekdays] |
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[Saturdays] |
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*Normal Mode
(only CR4
will be opened)
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Student Cluster
(Vacations )
[weekdays] |
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[Saturdays] |
Closed
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* Normal Mode, access by smart card, pin number not required
* Secure Mode, access by smart card, pin number required
• Staff Computing Suite is strictly for staff only
• Student Clusters are strictly for all teaching staff, research
assistants, undergraduate and graduate students of Real Estate
and Building
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Contact No : 6516 1664 |
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Staff
• Seah Siew Chua, Vincent |
Lab Officer |
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• Lim Yao Ho |
Lab Officer |
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• Steve Tang |
Lab Officer |
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• Clement Choo |
Lab Officer |
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Scope of Work
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Provide IT HelpDesk Services to SDE teaching, administrative, laboratory, research staff, and students |
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Service and maintenance of computers, IT equipment and software applications in student clusters, staff offices, seminar rooms, lecture rooms |
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Support lecture and tutorial classes with installation, testing and configuration of software applications in student clusters |
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Administer and manage the SMART CARD ACCESS for departments of Building and Real Estate |
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Support users using the Datastream Services (Dept of Real Estate), providing financial and economic information for investment research and analysis |
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Support Syllabus Plus-NUS Time Table System |
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Maintenance of SISV Realink Property Databases |
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Support Window Messaging and Emeeting services |
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Facilities
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Computer Room 1 @ SDE1 #04-01D
Intel Core 2 Duo PC x 29 |
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Computer Room 2 @ SDE1 #04-01C
Pentium IV PC x 25 |
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Computer Room 3 @ SDE1 #04-01B
Pentium IV PC x 30 |
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Computer Room 4 @ SDE1 #04-23
Pentium IV PC x 35 |
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GIS Lab @ SDE1 #05-37
Pentium D PC x 25 |
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E-Studio 2 @ SDE2 #03-13
(Priority given to e-Measurement and e-Drafting)
Pentium IV PC x 29 |
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Cluster available for booking: CR1, CR2, CR3, E-Studio 2
Booking system available online here (under Corporate Resources & Services Menu, Facilities Booking) |
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Procedures
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For Booking of Computer Room |
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Room Booking is available online at here (under Corporate Resources & Services Menu, Facilities Booking)
approval and confirmation will be followed up through email
within 1-2 days
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For any urgent booking, please email or
call ext.: 1664
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Requests to change the existing timetable schedules must be
made through the respective department
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Rules & Guidelines
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No classes should be held in the computer rooms outside the existing timetable schedule unless they have been booked for your use |
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Printing service for staff is free for official works but chargeable
for any personal usage. For students, all printing service are chargeable |
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Priority of any work request shall be given first to Teaching and
Administrative, followed by Research, Consultation and lastly, other
Academic Work of Personal Nature |
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Staff using student assistant to do the work must carry out the work in
the student cluster and not in the Staff Computing Suite |
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Staff is not allowed to help print student's documents to the
network printers at the Staff Computing Suite |
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Support to staff research is restricted to setting up hardware
and software within the Computer Complex or staff PC |
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No locking of PCs with passwords in computer room |
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No reservation on the use of PCs and no hoarding of PCs with personal
belongings |
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IT Support staff can be asked to set up equipment even outside
NUS premises upon necessary approval |
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No food and drinks allowed |
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Do not leave your belonging unattended. Computer Complex is not responsible for any loss. |
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