ISO 9001 Compliant for SDE ITU
Being awarded ISO 9001 certification since 04 October 1999, NUS Computer Centre would like to extend the continued satisfactory operation of the Quality Management System to the faculties IT units. SDE ITU is gearing up to prepare for the external audit scheduled in 2009, putting all the required documentation in place and streamlining certain work processes for more efficiency and quality.
One of the changes requires implementing new change request tracking system (known as Request Tracker) which will impact the current work flow of the faculty administrative users raising change requests to SDE ITU. Request Tracker will be introduced to the faculty administrative users in Sep 2008 and the planned rollout for phase 1 of the Request Tracker is in Oct 2008.
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